Migration

A planned cutover, not a leap.

Klyntara never asks for Microsoft or mailbox passwords. Work proceeds through authorised administrators and documented DNS changes.

1. 1

   Discovery

   Goals, current provider, licensed-user count, and timetable.

2. 2

   Scope confirmation

   SKU, mailbox allowance, migration volume, and who owns licenses.

3. 3

   Domain and DNS preparation

   TXT verification, then MX, SPF, DKIM, and DMARC guidance generated from the configured provider.

4. 4

   Pilot

   A small, agreed cohort moves first so issues are found before the wider cutover.

5. 5

   Scheduled cutover

   A planned cutover window. We do not promise zero downtime.

6. 6

   Validation

   Spot-check mail flow, calendar, and mobile access with your administrators.

7. 7

   Handover

   Named contacts, remaining tasks, and how to raise a service request.